Privacy Policy

Privacy Policy

Last Updated: January 4, 2026

Midnight Cactus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

  • Contact Information: When you create price alerts or contact us, we collect your email address and/or phone number.
  • Account Information: If you create an account, we collect your name, email address, and password.
  • Communication Data: Messages you send through our contact form or support channels.

Information Collected Automatically

  • Usage Data: Pages visited, features used, and interactions with our service.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP address, access times, and referring URLs.

Information from Third Parties

  • Social Login: If you sign in using Google, Facebook, or other social providers, we receive your name and email address from that service.
  • Ticket Pricing Data: We aggregate ticket prices from public sources like Ticketmaster and StubHub to provide our service.

How We Use Your Information

We use the information we collect to:

  • Provide Services: Send price alerts, manage your account, and deliver the features you request.
  • Communicate: Send verification emails/SMS, respond to inquiries, and provide customer support.
  • Improve Our Service: Analyze usage patterns, fix bugs, and develop new features.
  • Ensure Security: Detect fraud, protect against abuse, and maintain system integrity.
  • Legal Compliance: Comply with applicable laws and respond to legal requests.

How We Share Your Information

We do not sell your personal information. We may share information in these circumstances:

  • Service Providers: Third-party vendors who help us operate our service (email delivery, SMS providers, hosting).
  • Legal Requirements: When required by law, court order, or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly agree to sharing.

Third-Party Services

Our service integrates with:

  • Twilio: For SMS notifications and phone verification.
  • Email Services: For sending email notifications and verification links.
  • Analytics: To understand how our service is used.

These services have their own privacy policies governing their use of your data.

Data Retention

  • Price Alerts: We retain alert data while the alert is active, plus 30 days after you unsubscribe.
  • Account Data: Retained until you delete your account, then removed within 30 days.
  • Usage Logs: Retained for up to 12 months for security and analytics purposes.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data (subject to legal requirements).
  • Unsubscribe: Stop receiving notifications via the unsubscribe link in every message.
  • Opt Out: Disable notifications in your account settings.

To exercise these rights, contact us at hello@midnightcactus.com.

Security

We implement reasonable security measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

International Users

Our service is operated in the United States. By using our service, you consent to the transfer and processing of your data in the United States.

California Privacy Rights

California residents have additional rights under the CCPA, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: